Insurance Systems Insights

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How accounting and financial apps will be the first beneficiaries of Open Banking

8th June 2018

In the new economy, the endgame for financial services is becoming clearer. Accessibility will be the norm, the app store is the new high street and the financial app the vehicle that will deliver a financial future in which Open Banking will become the norm for all. ‘Changing consumer habits’ are both a demand for change, and a... read more
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Why are there so many cryptocurrencies?

21st May 2018

There are 1583 cryptocurrencies listed on coinmarketcap.com. That is more than all the different types of fiat currencies in the world. The question many people ask is, why are there so many of them? Just nine years ago, there was only Bitcoin. Now we have a cryptocurrency in virtually every sector of the economy.   All these... read more
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CASS: The glide path to automation

14th May 2018

Company: AutoRek
Do you get that sinking feeling when the CASS audit is approaching? Are you uneasy about loose ends? Do you think ‘oh no not again’? Here we are 10 years on from the financial crisis, the subsequent collapse of Lehman Brothers and the focus on CASS has not waned – in fact it remains high on the regulatory agenda. Why is this... read more
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Balancing the books: how process mining can turbo-charge internal auditing

11th May 2018

For years, auditors have used interviews and workshops to conduct successful company assessments. As more businesses become digitised, auditors need to blend traditional techniques with a more data-led approach. In the face of higher expectations for accuracy, internal departments need to take note: big data is changing the way organisations... read more
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What keeps AIG’s chief risk officer up at night?

1st May 2018

Company: bobsguide
The chief risk officer role is crucial at any modern organisation, perhaps especially so at a multinational insurance organisation where risk on the books and in the system are constantly re-evaluated. Here, AIG Europe’s CRO Fabrice Brossart spoke with bobsguide on assessing this year’s major events, and what the firm is doing about... read more
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The secret of insurtech’s chatbots: frontend charm, backend efficiency

27th April 2018

Company: bobsguide
With the convergence of machine learning and growth in popularity of customer-centric approaches driven by the wider financial industry, chatbots have naturally popped up as a cost-effective and user-friendly bridge with customers, both old and young according to the ‘2018 state of chatbots report’. But not everyone is doing them... read more
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Patel: regulators need to avoid a blanket approach to DLT rules

26th April 2018

Across the world, regulators are struggling to put together constructive policies around the world’s newest financial and technological tool. Distributed ledger technology (DLT) has become synonymous with the cryptocurrency market – which in itself has evolved significantly over the past twelve months with major exchanges now offering... read more
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Why understanding the voice of the customer reaps long-term dividends

16th March 2018

Company: Clarabridge
Over the last few years the financial services sector has made significant improvements in the decisions it makes that affect customers. The major fines that resulted in big newspaper headlines a decade ago have dwindled, but at the same time customers still lack trust. A YouGov poll last year found that more than half of British consumers (55%)... read more
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How NatWest is using AI to restore customer trust

22nd February 2018

Company: bobsguide
Dave Beach spoke to Joanne Smith, CEO of Recordsure, and Annamaria Jatta, Strategy and Innovation Leader at RBS, about how NatWest is piloting Recordsure’s AI technology in their telephony channels with GDPR and customer trust in mind. NatWest began successfully trialling the Recordsure compliance tool in June 2017 to improve and monitor... read more
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The 2018 Fintech conferences not to miss

20th February 2018

Company: bobsguide
Conferencing is a key part of the fintech industry and the only way to stay up to date with the ever quickening pace of technological change in your sector.  This list provides you with all the dates, prices and event bios all in one, handy place. Be sure to bookmark this page as we will be updating when and where event information is... read more