Insurance Systems Insights

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Older generations overlooked in banks’ digitisation efforts

7th September 2020

Company: Entersekt
Until recently, there was reluctance amongst some to embrace digital banking. And then the coronavirus spread. The pandemic has made many more people move to digital channels out of necessity. In their push to stay relevant, most banks have concentrated their digitisation efforts on the requirements of Gen Z and Gen Y, a growing potential... read more
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Incumbent retail banks balancing consumer need and tech

21st August 2020

Company: bobsguide
“If our CEO came to us and said ‘right, we want to rapidly digitalise this bank so that we do everything that we do today only through digital channels,’ we would have sized that and said we're going to have to stand up multiple programs, it's going to take us 12 to 18 months because that's what everything takes... read more
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Data bias shrouds personalisation in insurance

19th August 2020

Company: bobsguide
The insurance industry continues to face a crisis of trust while attempting to make advances in customer personalisation, according to market participants. “We’ve got a lot of challenges ahead of us in insurance because of personalisation,” said Sam White, chief executive of Pukka Insure during an online MoneyNext Summit... read more
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Insurers respond to FCA criticism in High Court case

23rd July 2020

Company: bobsguide
Lawyers representing UK insurers began their oral submissions today as the Financial Conduct Authority’s (FCA’s) High Court test case continued. Representing the insurers, Gavin Kealey QC said the case was “not a question of the insurers escaping liability; it is simply that that which is the peril which is insured against has... read more
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Atradius warns of rise in fraud

16th July 2020

Company: bobsguide
Simon Rockett, head of UK risk underwriting at the company, told bobsguide that opportunistic fraudsters have capitalised on how the pandemic has affected businesses, exploiting the vulnerabilities that have arisen as a consequence of the unprecedented situation: “Many businesses have been closed for quite a while now and others have had... read more
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Managing and reducing risk across P2P during crisis

8th June 2020

By David Griffiths, CEO, FISCAL Technologies As the economic impact of the pandemic deepens across the globe, the ability of organisations to procure products and services in a timely, yet safe manner has never been more important. As the pandemic spread across the world, a number of factors impacted global supply and demand, and sadly,... read more
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Where are you going to go when your cloud goes down?

5th June 2020

Company: bobsguide
By Andrew Fitzgerald, sales director for Western Europe and Sub-Saharan Africa, Cohesity A short history of modern business IT might report that the Noughties were all about taking baby steps in cloud applications such as Salesforce, Google Apps, Taleo, Ariba and NetSuite. The 2010s saw clouds proliferate as pioneers took a... read more
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CFOs are driving the digital conversation in legal

28th May 2020

Company: bobsguide
C-suite executives and boards have already centred entire corporate strategies around Digital Transformation. With one of the most advanced legal environments in the world in terms of the relationship between law and business, Digital has naturally remained a top priority for UK businesses. Given the economic value these initiatives can bring to a... read more
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Customer identity and access management for banks

28th April 2020

The financial services sector is a pioneer of digitalisation. With online banking constantly evolving, the industry and its disruptors continue to spearhead customer experience (CX) innovation and shake up the status quo. As digital offerings from FS organisations become increasingly sophisticated, however, user demands have risen rapidly.... read more