Infrastructure Insights

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ID Finance CEO: Latin America the place to be for fintech

20th February 2019

Company: bobsguide
Regulatory support in Latin America is “an amazing sign” for firms aiming to ride the wave of a booming fintech space in markets like Mexico and Brazil, according to ID Finance CEO, Boris Batine, though new entrants need to be ready to tackle new risks. “China was exciting, but we’re all a bit late for that. Most of the... read more
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ING’s CIO: Despair & disappointment part of innovation

19th February 2019

Company: bobsguide
Speaking on the sidelines of FinovateEurope, Benoit Legrand, the chief innovation officer of ING Group discussed the intricacies of innovation from psychology to the bank’s innovation budget. As new technologies kindle the start of global fintech, it is imperative that incumbent banks adapt their mindsets and invest heavily, without fear... read more
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Digital experience key focus for UK retail banks

19th February 2019

Company: bobsguide
A strong digital customer experience, relationship management and increased growth in small and medium sized enterprise (SME) banking are among the top priorities of a number of the UK’s retail banks, according to the recent CMA rankings. “It is telling that the UK bank that customers would be most likely to recommend to a friend... read more
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Banks deliberate tech vendor cycle

18th February 2019

Company: bobsguide
“At what point should a bank move away from a traditional vendor? The answer is probably at the point at which the amount of change you want to put through the platform is being slowed down by the vendor’s change process,” says Michael James, head of technical architecture in financial services at Altus Consulting. “You... read more
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Utilising the ATM to enhance customer experience

18th February 2019

Company: Compass Plus
Non-cash transactions grew by 10.1% globally 2015-2016, according to the 2018 World Payments Report. In the US, the growth rate reported was much lower than the majority of markets - at just 5.7% - however, in terms of the number of non-cash transactions, it dominated with 148.5 billion non-cash transactions made. Despite the sheer volume of... read more
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FIS SVP: Banks need “significant investment” to realise data opportunities

14th February 2019

Company: bobsguide
Incumbent retail banks are struggling to properly utilise their customer data and provide better experiences for users compared to challengers entering the market with strong data management capabilities. That’s according to Andrew Beatty, senior vice president of global banking solutions at FIS, who believes “conversational... read more
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Non-financial counterparties unaware of looming SFTR reporting obligation

13th February 2019

Company: bobsguide
Some non-financial counterparties (NFCs) are unaware of impending reporting obligations under the Securities Financing Transactions Regulation (SFTR), according to market participants. “Financial firms really need to be reaching out to their non-financial counterparties to help educate them, get them comfortable with the regulatory... read more
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Starling adds major new clients, ups investment pull

13th February 2019

Company: bobsguide
Starling Bank’s Julian Sawyer, chief operating officer has announced that three new clients have signed up to its banking services. The three new sign ups are PelicanPay (of Pelican Group), which provides compliance solutions, Telleroo, bulk payment processors, and Vitesse, the international payments provider and insurance pay-out. ... read more
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Blockchain “will not survive” without workable use cases

12th February 2019

Company: bobsguide
The blockchain industry “will not survive” if it fails to show workable solutions, solve its reputation crisis, and get funding to innovators pushing new use cases, according to Lisa Short, co-founder of Mind Shifting, who was speaking on a panel at London Blockchain Week. “We have to start having some real honest conversations... read more