Horizn Platform

Horizn is the #1 digital acceleration platform designed exclusively for financial service institutions. Horizn equips bank customers and employees with the knowledge needed to increase digital confidence, understand all the bank's digital capabilities, and dramatically accelerate digital usage rates. The Platform three components, Self-Serve Customer Platform, Assisted-Serve Call Center and In-Branch Demos, and the Employee Direct Platform, help accelerated the shift to digital with many of the world's largest banks

There is no doubt the future of banking will rely on digital platforms and the widespread adoption of new technologies. With that certainty in mind, banks globally use Horizn to equip both customers and employees with the knowledge needed to accelerate usage of the bank’s digital capabilities

Nearly every institution on the planet now has three enduring digital banking challenges. 

  • Get the non-digital or new to digital customers understanding and banking digitally 

  • Get the active digital customers to more broadly leverage all the bank’s digital capabilities.

  • Make certain all your new digital product and feature launches get adopted

Digital Readiness Across all Lines of Business

Horizn is used globally to educate customers and employees on all things digital, across all lines of business: mobile and digital banking, retail banking, business banking, wealth management, open banking, payments, insurance, customer digital conversations, and regulatory. Banks are integrating our Digital Demos within websites, mobile apps, chatbots, marketing campaigns, online FAQs, and email.