Support Services

Our world class services teams ensure projects are delivered within budget and on time so customers can experience optimum benefit from our software. Our dedicated implementation consultants have specialist financial and technical expertise to ensure successful delivery whether a simple, single installation or a more complex, enterprise-wide integration project.

Our customer engagement ensures best practice principles are used from the initial point of contact through to acceptance and post implementation review. We listen to what our customers tell us and always try to incorporate their suggestions into our solutions. We are proud of our 360-degree feedback process which ensures our own people are fully informed and incentivized through performance-led action plans.

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Product and service specifications
Charging basis for consultancy work
• N/A
Citynetworks support, City networks support, Support Services, Implementation Services