Over the past year, Fides has increased the volume of account statements it processes daily by 16.1 percent, leading to more than 210,000 end-of-day statements. The company has also increased its volume of initiated payments by 36.7 percent. Fides currently manages an annual payments volume of $4.3 trillion CHF, or approximately $4.44 trillion USD.
Net-new direct customers include Jumbo-Markt AG, Suhner (Otto Suhner AG), Whitecliff Investment Management BV, Concord Resources Ltd., Bucherer AG, Royal Reesink, Akris AG, and Gulf Company Ltd. (GAC). The company also added ten new joint customers with its TMS and ERP partners.
Customers that expanded their relationships with Fides include Trafigura, Ricola, Greif Coordination Center BVBA, Hastens, Etexco SA, Michael Kors, and Holcim Group.
More than 150 customers and partners from around the globe, including a number of new customers, attended the annual Fides Conference on Aug. 24. The full-day event, which took place near Fides’ headquarters in Zurich, Switzerland, covered topics ranging from improving the payment services customer experience, to new ways of working in treasury, the evolution of digital finance and the future of blockchain and cross-border payments.
In addition to receiving insights into Fides’ product roadmap and innovation plans, attendees heard from representatives from CashForce, Credit Suisse, Ernst & Young, ION Treasury Group and Ripple. The conference’s educational content closed with a panel session on “Innovation, Evolution and Revolution,” where these diverse presenters shared their thoughts on the radical changes taking place within the financial services industry.
During the event’s awards ceremony, Fides honored several partners for outstanding service. Reval was named Best TMS Partner 2017, Sage won Best ERP Partner 2017, and Credit Suisse received the award for Best Referral Partner. A number of customers new to Fides in 2017 were recognized with “New Joiner” awards for relationship excellence.
“Building strong relationships is very important to us at Fides,” said Simon Kaufmann, Fides’ Head, Client Relations and Marketing. “Implementing customized multi-banking solutions requires teamwork, and our clients and partners deserve public recognition for all the time and effort they put in.”
Fides recently launched a new web page featuring customer logos and case studies, to showcase its clients’ success stories and help other corporate treasurers learn how their peers are using multi-banking solutions, the challenges they have faced, and how they overcame those challenges to achieve success.
In order to provide the highest levels of customer service possible, Fides is actively hiring additional staff across multiple disciplines, including engineering, project management, and client relations. In the past few months the multi-banking solutions firm brought on senior product manager Thomas Berndt to drive the vision and strategy for the industry-leading Fides multi-banking product portfolio, and recently announced the hire of Dr. Alexander Runge as its new chief information officer.
Fides is the global leader in multi-bank connectivity and transaction communications.
With the industry’s largest bank connectivity network, Fides helps over 3,000 active clients communicate with more than 10,000 banks globally. Our geographic reach spans 170 countries across the Americas, EMEA, and APAC regions.
Committed to helping corporations optimally connect and interact with their banks for over a century, Fides’ solutions deliver critical multi-bank account statement, payment workflow and reporting capabilities that allow treasury and finance teams to easily, accurately and securely communicate with their banks through any possible channel such as SWIFT, EBICS, SFTP or any alternative network.
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