New Broadridge CEO: We can help banks create better than any of them could create for themselves

By David Beach | 13 September 2018

This week the board of directors at Broadridge announced that Tim Gokey, current president and chief operating officer, will become the company's new chief executive, and Rich Daly, current chief executive, will take on the role of executive chairman of the board. Les Brun, independent chairman of the board becomes lead independent director. All changes will be effective as of January 2, 2019.

This was a carefully considered plan of succession and sees Gokey bring eight years of internal experience to the role.

Bobsguide reached out to Gokey to ask about how he'd take one of the largest financial technology providers forward in a time of huge change.

Broadridge has a habit of acquiring firms and yet not losing that innovative agility. How do you intend to continue that ethic and keeping Broadridge at the forefront of the market?

Broadridge’s strong culture of doing the right thing, innovating, and collaborating to give tireless client service is what brought me here eight years ago, and it is what makes Broadridge so unique. As Broadridge’s next CEO, I will be committed to building on our culture that values the hard work of our passionate and engaged associates, who in turn generate results for our clients every day. Given client needs, there is tremendous opportunity to help in governance, capital markets, wealth and investment management.

We think of M&A as an extension of our ability to bring value to clients. We view it as much as recruiting as anything else. When we can find great technology and a great team and then help enable them to achieve their vision of client impact, it makes us all better.

How do you see the financial technology market shaping in the US and globally? More and more, banks are building in-house. Where does the opportunity lie for vendors?

We see banks seeking out trusted partners to help them simplify and improve their overall technology environment. Many bank clients look to Broadridge for something better than any of them could create for themselves.

We have a tremendous market opportunity in front of us and we will capture that opportunity by building on our strengths. We continue to do the right thing, take a long-term view, and will always be there for clients. With that delivery culture and strong investments in the next generation of digital, AI, cloud, and blockchain, we think we can help clients get to the next level.

Do you have a favourite quote or principle that you’ve applied/apply to your decision making throughout your career?

My father used to always say, “You can’t set foot in the same river twice.” That’s true because by the time you put it back in, the river has moved on. It is like that with financial services and technology. Change is the only constant, and our mission is to help clients address those changing needs.

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