Aternity® Closes VDI Visibility Gap

Boston, MA - 5 March 2013

Unique Approach to Application Performance Monitoring Provides Visibility into Four Key Virtual Desktop Performance Blind Spots

Aternity Inc., the industry’s leader in providing ubiquitous end user experience monitoring solutions, announced new VDI enhancements that uniquely close the application performance visibility gap in Virtual Desktop environments. Aternity for VDI provides enterprises with comprehensive monitoring of any business transaction within any packaged or custom application running on any desktop virtualization technology. It enables usage and performance trending for VDI assessments and insight into end user productivity, as well as real-time correlation and advanced analytics across all tiers of the Virtual Desktop Infrastructure.

“Desktop Virtualization provides enterprises across all industries with significant advantages in flexibility, security, and service delivery,” explained Bernd Harzog, analyst at The Virtualization Practice. “At the same time VDI initiatives also raise new challenges in planning, managing and troubleshooting that legacy application performance monitoring tools are not suited for.”

Enterprises that leverage Aternity for VDI benefit from a unique vantage point into End User Experience, providing them with visibility into the four key Virtual Desktop blind spots:

  • Application Execution Time: The actual time spent processing the transaction by the Virtual Desktop
  • Host Resource Availability: The ability of a Virtual Desktop to acquire sufficient host resources to optimally execute its tasks
  • Infrastructure Latency: Remote file share performance as well as the total Network and Server time spent until the Virtual Desktop receives a response from the application’s server-side components
  • Client-Side Latency: The latency of the remote display protocol, responsible for painting the End Point device’s screen, as experienced by the user

“End user experience is a key factor in determining the success of a VDI project,” said Trevor Matz, President and CEO of Aternity. “By equipping enterprises with comprehensive visibility into application performance as experienced by their end users, Aternity is empowering enterprises and their Service Providers with the insight and confidence required to successfully deliver on their VDI projects.”

Empowering Enterprises and Service Providers

Aternity empowers enterprises and their Service Providers to successfully deliver on the following five essential VDI use cases:

VDI Migration Planning – Aternity’s unique approach fuses transaction-level, application monitoring with Virtual Desktop, hypervisor and remote display protocol latency monitoring, creating the 360-degree view needed for optimal VDI migration planning. Decision makers are armed with the empirical data needed to identify the best candidates for migration based on real user performance, desktop resource consumption and application usage patterns, and justify the migration to the most cost-effective virtualization solution.

Virtual Desktop Impact Analysis – Aternity automatically identifies slower transactions and correlates them with problematic hosts revealing the hypervisors on which application performance is the poorest. Poor hypervisor performance results in slower application response times impacting multiple Virtual Desktops, which is impossible to correlate using traditional monitoring approaches.

Application SLA Management – Aternity provides powerful SLA management and compliance capabilities by validating performance and availability of all transactions for all end users, verifying if contractual commitments have been met, and identifying outliers. Companies gain the confidence that their VDI platform delivers acceptable user experience, while service providers are able to differentiate their cloud-based hosted desktop offerings with built-in end user SLAs.

User-Centric Proactive IT Management – Aternity’s proactive detection of application performance and availability problems, isolation of impacted users and real-time probable cause analysis dramatically reduces MTTR by enabling IT teams to immediately identify and rapidly remediate VDI-related performance issues, often before the end users are aware.

Informed Capacity Planning – Aternity’s aggregation of historical application performance metrics and their correlation with server configuration and density, facilitates end user impact analysis of past and planned infrastructure changes, enabling the optimal balance of infrastructure capacity, quality of service and service delivery costs.

Aternity for VDI is available now.

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