Unified End User Experience Monitoring from Aternity Further Enables Multi-Outsourced IT Management with Support of Office 365
Aternity Inc., the industry’s leader in providing ubiquitous end user experience monitoring solutions, announced today out-of-the-box monitoring of Office 365, Microsoft’s cloud-based subscription service for its Office Suite. Aternity for Cloud provides enterprises with unique insight into the performance of cloud-based applications, delivering granular visibility into business transaction service levels exactly as experienced by the end users themselves.
Aternity provides powerful end user experience analysis for Service Level Management of multi-outsourced IT services, empowering enterprises with three key benefits:
- User-Centric SLA Management – Aternity enables organizations to effectively manage SLA compliance by validating performance and availability of all business transactions as experienced by all users, identifying outliers and verifying whether contractual commitments have been met.
- User-Centric Proactive IT Management – Aternity provides proactive detection of end user problems, isolation of impacted users, and automated cause analysis, dramatically reducing MTTR and business disruptions for Office 365 and other cloud-delivered applications.
- Unified Management of End User Experience – Leveraging a single, consistently architected and massively scalable platform, Aternity monitors any business transaction within any application, delivered on-premise or through the cloud, running on any physical, virtual or mobile device. The end result is faster applications, increased end user productivity and significant decreases in business disruptions.
“Aternity enables enterprises to monitor application performance, usage, and SLA metrics from the perspective of how the end users are actually experiencing cloud services,” said Trevor Matz, President and CEO of Aternity.“With Aternity for Cloud, our customers and partners further benefit from ubiquitous end user experience management for critical business productivity applications independent of how and where they are accessed”.
Aternity for Cloud, with out-of-the-box monitoring for applications like Office 365 and Salesforce.com, is available now.