Utilizing the edgeConnect platform, Utica National will be able to configure and deliver a customized presentation layer to the companyâs wide range of users through web enablement of and mobile access to the companyâs IBM legacy mainframe. Starting with the Commercial Package product line, Utica National will provide the agent channel with quoting, while also providing access and extended capabilities to the underwriting team. Future plans call for expanding the use of edgeConnect to deliver other customized user interfaces.
James Carhart, Senior Vice President and CIO at Utica National, commented, âWe are committed to providing exemplary service to our wide range of users â whether internal or external to the organization, through the web as well as mobile devices. We were very impressed with the edge IPK âproof of conceptâ process and the edgeConnect product, and its ability to enhance customer and user productivity and services quickly and cost effectively.â
Wendy Corman, President of edge IPK, Incorporated, added, âWe thank Utica National for their selection of our edgeConnect solution. We look forward to continuing to work with the Utica National team as they move into a production environment and expand their use of edgeConnect for maximum advantage and the best possible experience for all of their users.â