Canada’s largest credit union to boost customer service with T24

Geneva, Switzerland - 18 January 2011

Temenos strengthens foothold in Canada with latest signing

Temenos (SIX: TEMN), the global provider of banking software, today announced that Vancity will replace its core banking systems with TEMENOS T24 (T24) to improve service capabilities and enhance the retail experience of its strong member base. Vancity signed a contract with Temenos in December 2010.

“Temenos’ management consultancy services played a key role in our T24 fit analysis by providing guidance in aligning our business processes to those of T24 to achieve maximum value,” said Catherine Aczel Boivie, CEO of Inventure Solutions and CIO and SVP of Information Technology and Facility Management at Vancity. “T24 model bank offers the scalability and closest functional fit for our requirements, making it the best solution to boost operational productivity and make a real difference to our member services.”

Vancity joins a number of leading Canadian credit unions - including Coast Capital Savings, North Shore and Servus - that have partnered with Temenos. T24 model bank will enable Vancity to utilise all T24 membership functionality and interfaces for ease of integration with third-party systems. T24 will be implemented for Vancity’s retail and commercial banking operation systems, reducing complexity and
enhancing system technology security while enabling flexibility. Reducing complexity will minimize operational and technology risk, and lessen the need for systems maintenance. T24’s flexible product catalogue enables the reusability of components to broaden Vancity’s product set in response to market and member changes.

“We are delighted to be strengthening our foothold in Canada with this new signing, which underscores Temenos’ position as the technology partner of choice for large-scale core systems replacement in Canada. We are excited to be playing an integral role in Vancity’s goal of delivering best-in-class member service by offering a highly scalable, flexible and open system to bring wide-scale efficiency and reduce delivery costs of those services,” commented Andreas Andreades, CEO, Temenos.

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