BOT was looking for a solution that could centralize its offshore banking business unitsâ operations in order to help avoid silo operations. System Access SYMBOLS is a customer-centric universal banking solution with a common enterprise foundation and customer information file which helps BOT achieve a 360-degree view of its customers across products and applications. Integration with BOTâs existing systems through System Access SYMBOLSâ enterprise data warehouse will also help BOT better understand its offshore customers and offer products suited for their needs.
Secure online access through the Internet of System Access SYMBOLSâ core banking functions will assist BOT to provide straight-through transaction processing for its offshore branches. System Access SYMBOLS will provide integrated Internet banking to help BOT extend its reach and serve its customers worldwide.
Edwin S.S. Song, senior vice-president and general manager, IT department, Bank of Taiwan, said, âSystem Access SYMBOLS will help us see a complete picture of the profitability of our offshore banking businesses. Its centralized data and straight-through processing capability will improve the efficiency of our operations as multi-site transactions are processed real-time across geographies. With System Access SYMBOLS acting as a central hub, timely information can be acquired and analyzed more easily for our risk management and other MIS consolidationsâ.
âWe are pleased that our entry in Taiwan is marked by the acceptance of our solution by Taiwanâs largest bank,â said Leslie Loh, president of SunGardâs System Access business unit. âWe have a long and diverse history of successful implementations at very big banks across Asia, Europe, Middle East, and Africa. Bank of Taiwan will benefit from our experience working within multi-cultural, multi-language, and agile project teams as we squarely face the challenges ahead.â