New company formed to help financial services industry improve data quality and systems development

A group of colleagues who worked together at Windsor Life’s head offices have formed a new independent company to address the IT needs of the wider financial services industry.

Genus Systems is calling on the wide range of skill and experience that it has within its ranks to offer specialist software development and data management services to companies across the UK.

Managing Director of the company, Darren Bradshaw, says that there is a growing need for financial services companies to ensure that their data is of the highest quality. "Financial companies operate in a highly competitive market where efficiency and excellent customer service are vitally important. Genus will focus on helping them to improve the quality of their information and with it, the service that they deliver to the end user customer."

While the company is new, it already has a proven track record in delivering effective solutions to the financial services industry. It has been set up by eight former contractors who were brought together a number of years ago while providing individual consultancy and support services to Windsor Life.

Since their relationship with Windsor Life began, the team have worked on a number of high profile, strategically important development and data management projects at Windsor Life’s head offices in Telford. Recently, some of the team worked on a project to develop functionality for the generation of standard letters from within the Windsor Life core administration system. The successful implementation of this functionality greatly reduced the amount of time required to produce personalised letters, ensured that information was always accurate and improved the efficiency of the system overall.

Commenting on the success of this project, Gordon Allen, Operations Director at Windsor Life stated: "This was a strategically important policy administration project, delivered on time, to budget and with an extraordinarily high level of user satisfaction right from the initial release."

A number of changes in the way that technology systems are managed within Windsor Life took place last year. These changes have resulted in Windsor Life outsourcing all of their technology requirements to one specialist IT service provider who in turn sub-contract some of these requirements on to the team at Genus. These changes have given Bradshaw and his colleagues the opportunity to establish a business that can meet the needs of the wider financial services industry.

"We have already proven our ability to deliver effective solutions to major companies and the changes made last year gave us the ideal opportunity to pave the way for the further development of our services", says Bradshaw.

Bradshaw hopes that the customer base will grow rapidly and that more staff will soon be joining the Genus team. "We have high ambitions and there is a genuine need for the services that we are offering. We’ve already had a very positive response from the industry and expect to embark on additional projects very shortly."

Genus is developing additional services and will market these on a nationwide basis. As well as data management and development services, it already offers specialist data migration and support services.

For more information contact:
Darren Bradshaw, Managing Director
Tel: 0845 245 0339

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