The award is presented to recognise new and innovative solutions using Microsoft BizTalk Server. Lloyds TSB Commercial Finance’s use of the product to support FirstCheck was commended as an innovative example of enhanced customer service over the Internet. It has also generated clear business and technical benefits.
FirstCheck is an online credit opinion facility designed to help businesses identify financial risks when targeting or acquiring new customers. It allows businesses to check the credit rating and payment performance of potential clients within a secure environment, offering guidance on the level of credit that should be extended and an indication of the time it takes them to settle their invoices. The credit check results are returned almost instantaneously to the customer making the request.
Commenting on the award, Martin Walmsley, e-business development manager, Lloyds TSB Commercial Finance commented: "I am delighted to accept this award. BizTalk Server enabled us to create the FirstCheck service quickly and easily. The enhanced service has already begun to increase our customer base."
Dave Wascha, product manager of BizTalk Server at Microsoft, added, "Lloyds TSB Commercial Finance showed incredible innovation in the way it used BizTalk Server in its FirstCheck service. This service is a great example of using BizTalk Server to improve customer service and it has generated clear business and technical results, making Lloyds TSB Commercial Finance an obvious choice to receive the Customer of the Month award."