Auriga

Auriga is a specialist provider of innovative omnichannel solutions to banks and other financial institutions. Our solutions are founded on modern architectures and facilitate the rapid deployment of new distribution channels and services while lowering costs and building long-term competitive advantage.

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GENERATION Z - The Next Wave of Customers for Banks

3rd October 2019

For a decade or more, banks have been targeting the Millennial customer born between 1980 and 1994. But today Millennials are as likely to be senior managers within many retail banks. So perhaps attention should shift to the next wave of new customers called Generation Z? This white paper explores Generation Z, their behaviours, attitudes to...
How can Banks Balance Digital Transformation with IT Costs?

5th September 2019

Digital transformation can mean huge IT costs. While traditional banks are absolutely right to invest, how can they do it in a way that doesn’t overstretch their budget? Discover Auriga’s top tips for banks saving money while future-proofing their business. Get your free copy
How Millennium bcp Made the #NextGenBank a Reality

21st February 2019

Like so many other banks, Millennium bcp is reviewing its large branch network. While this has led to some closure and relocation of branches, Millennium BCP was determined to use the review as an opportunity to create a new kind of customer-centric branch format for the future. To ensure long-term protection of their estate, Millennium BCP...
Branch Transformation for Financial Institutions: 2019 Industry Guide

20th February 2019

In this study, sponsored by Auriga, ATM Marketplace investigates the main causes of disruption to the traditional branch banking model, and the distribution strategies banks are adopting — or planning to adopt — in order to achieve greater efficiency while constantly improving the customer experience. Another purpose of the research is to...
Top Banking Trends for 2019 and How Banks Need to Prepare

28th January 2019

What does 2019 have in store for banking? Mark Aldred, Head of International Sales at Auriga explores the key banking trends that will shape the industry and how banks need to prepare. Discover how bank branch location, fintech partnerships, AI experimentation and more will impact banking over the next twelve months in our white paper. Get...
Mark Aldred from Auriga speaks to us at Self-Service Banking 2017

4th October 2017

At Auriga, we’re committed to making personal contact an important part of the transaction. As Mark Aldred explains to Fintech Finance, “You can only achieve this if you have integrated omnichannel solutions. Customers maybe want to start a transaction in one channel and end it in another; different customers want to address different...
David Smith at ATM & Cash Innovation Europe 2017

4th October 2017

In the year of the 50th anniversary of ATM and of the 25th Anniversary of Auriga’s first steps in the market, we are here to confirm the omnichannel strategy at the core of our business. Since many years we have been helping banks solve their self service challenges and we will keep in doing so adapting our solutions for continuous customer ...
Three things to think about when bringing chatbots into your bank

4th October 2017

Artificial intelligence (AI) is a hot topic, and companies everywhere are exploring how this technology can help to enhance the customer experience. The banking software company Auriga has published a whitepaper to explain what the financial industry needs to keep in mind when implementing AI-powered chat bots. As well as explaining the three key...
Report - " ATM Future Trends 2017"

20th June 2017

Auriga has welcomed the findings inside "ATM Future Trends 2017", the report published by ATMMarketplace and is urging banks to take advantage of how the study reveals how demand for ATMs is evolving among UK consumers, could generate new revenue streams and improve customer satisfaction as an integral part of an omnichannel customer service...
Could your bank cashier soon be replaced by chatbots?

20th June 2017

50 years on from the first ATM, which started the technological disruption of the banking industry, Auriga has written an article looking at the future of artificial intelligence for customer service within the financial sector. AI looks set to become central to how banks operate. Recently, one major report by consulting firm Accenture predicted AI...