12 Mar 2018
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With the European Union’s new General Data Protection Regulation taking effect on 25th May this year, there are certain things all enterprises need to know about its implications at the data layer. For CX leaders, bringing together the full potential of real-time data with all the necessary security and privacy considerations will be a delicate balancing act. These applications can’t be taken offline to deal with data deletion or audit requests, and they will have to function at scale.
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