Wholesale / Commercial Banking Systems Insights
19th May 2017
Undoubtedly the financial services industry is significantly affected by the fintech evolution. Alternative finance firms, digital and challenger banks, P2P lending platforms, as well as traditional banks, adopt new technologies in order to better serve their clients.
In a number of research materials, published over the past year, the need for... read more
18th May 2017
Many banks I talk to see regtech purely as a way to beat their competitors.
This is the opportunity sold to them by management consultants; advisors who trot out the line that regtech can “transform compliance into a competitive advantage”. In other words, regtech can help banks, and other regulated institutions, bash their... read more
16th May 2017
Marco Borza, CEO, Advantio
When it comes to PCI DSS compliance, most organizations consider it as a one-off task, something to complete – often only after the Acquiring Banks ask to do so – and forget about once the compliance has been validated. The problem is that compliance audits only prove best-practice during a snapshot in... read more
11th May 2017
Across the industry banks are increasingly generating early connections with start-up fintechs through incubator programmes. Now fintechs are following that trend, instead of acquiring start-ups that could bring some additional benefit their offerings, large banking software providers are partnering with smaller fintechs to offer their clients more... read more
10th May 2017
It’s been a calamitous few years for banking. Between unprecedented fines for non-compliance and the incessant onslaught of regulatory pressures, it’s been one controversial crisis after another.
Banks really need to get back to the business of banking. That means onboarding new clients, upselling and cross-selling more efficiently,... read more
10th May 2017
Customer churn can provide great insights into what needs to change in business. In 2016, over a million customers switched their banks in the UK. With Current Account Switch Service in effect in UK, the pace of switching is making Current Accounts look a lot like Gas & Heating suppliers. By digging deeper into consumers’ reasons for... read more
5th May 2017
Having worked in the Business Process Management (BPM) industry for nearly 20 years, primarily for software vendors, you inherit a number of preconceptions.
One of those preconceptions is that all internal/integral workflow systems are inferior to an external BPM system.
This preconception is born from the fact that there is no set... read more
2nd May 2017
Why should my bank start making data-driven decisions? It’s a common question many bank executives are asking as they see the competition leveraging customer data to improve service, better segment, mitigate risk, enhance marketing messages, and drive new business opportunities.
Banks are sitting on mountains of customer data that... read more
2nd May 2017
In the first of a two-part review of cyberfraud and risk management approaches, James Richardson, Head of Market Development Risk and Fraud for Bottomline Technologies, looks at the lessons that can be learnt from recent payment fraud attacks.
The headlines are unrelenting. Hardly a week goes by without news of yet another organisation... read more
25th April 2017
Today’s need for smarter cybersecurity in financial services is a self-evident one. As corporations embrace the digital age, increasing volumes of valuable data are stored online, and an increased number of users are granted access to that data through a variety of channels (and therefore become end points of the system). This development... read more