Retail Banking Systems Insights

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Designing a digital- and customer-first banking experience

13th September 2018

Company: bobsguide
Legacy banks have traditionally held the position of power but, shackled by the constraints of their own legacy issues, their efforts to withstand the tremors of disruption are starting to fall short. This shift in the financial landscape has given rise to a new breed of banking experience that answers the demands of savvy and time-poor... read more
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Case study: Dechra & Salmon

12th September 2018

With revenues doubling and rapid expansion leading to an increase from 16 to 36 global business units, Dechra Pharmaceuticals faced a major challenge in managing its cash and treasury operations across the group. In this case study, Dechra’s group treasurer Steve Card explains how they met the challenge. The company Dechra is an... read more
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Starling Bank CIO: "You have to design the software for failure"

11th September 2018

Company: bobsguide
The chief information officer role could not be more crucial than it is now. A role that simultaneously requires the robust upkeep of mission critical IT systems as well as constantly searching out the most innovative technology. For John Mountain, CIO at challenger bank Starling, the way incumbent IT departments operate is vastly different to... read more
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Instant payments to reshape market

10th September 2018

With the potential to reach nearly another one billion people, instant payments are at the heart of a new global payments landscape. But what is driving interest, and can these new payments meet the immediate needs of today’s consumers, merchants and corporates?  Today, consumers expect and currently perceive instant or near real-time... read more
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The Silk-Road in reverse: the QR code comeback in Europe

10th September 2018

Company: TAS Group
It seems a long time ago that QR (Quick-Response) codes were introduced to the world, appearing on everything from boarding passes to business cards. But they might just be coming into their own as a pan-European mobile payment solution, in a big way. In Asia’s emerging markets, consumer habit has largely been informed by the phenomenon of... read more
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Challengers must seize Open Banking opportunity

7th September 2018

The open banking world has been greeted with mixed reactions, with enthusiasts pointing to better improved customer propositions and sceptics concerned about security. But few could disagree that the new measures place the customer in a solid position of power. With the CMA ranking banks on the quality of their service and banks required to share... read more
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Banking report: industry embraces AI

5th September 2018

Company: bobsguide
Across financial services artificial intelligence (AI) is no longer the stuff of the future. It has been embraced by banks supported by third party fintechs, providers, and technology departments within banks keen to use their own resources to drive their use of the robotic process automation (RPA) and machine learning (ML). And while some... read more
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The battle for electronic payments in Kenya

5th September 2018

Company: Compass Plus
According to the World Bank, almost 2.5 billion people in the world have no access to banking infrastructure, with an estimated 1.1 billion people unable to prove their identity – one in every seven individuals. These issues resonate in sub-Saharan Africa, where just four years ago, 66% of the population didn’t have a bank account. ... read more
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TSB CEO quits following second IT crisis

4th September 2018

Company: bobsguide
TSB Bank has announced that CEO Paul Pester is stepping down from his position after seven years. Richard Meddings, current non-executive chairman, takes on the role of executive chairman with immediate effect. "Although there is more to do to achieve full stability for customers, the bank’s IT systems and services are much improved... read more
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Thinking differently about data: the new opportunity for banks

3rd September 2018

Company: Finastra
Often described as the ‘new oil’ or even the currency of the digital economy, data is key to the business strategy of every organization. For banks, building an understanding of how to harness the variety, velocity and volumes of data available to them will dictate the difference between success and failure in the very near future. ... read more