Middle and Back Office Solutions Insights


US, EU and UK losing innovation arms race

18th July 2018

Company: bobsguide
“The Innovation Arms Race analysis illustrates that the US, EU and UK need to be more focused and strategic in converting R&D dollars into impact and outcomes,” wrote Rosemarie Truman, CEO and founder of CAI, as the report was released. The report aims to provide clarity into the global innovation landscape, identifying how... read more

Client service: where the rubber meets the road

18th July 2018

Company: FundCount
Client service is so integral to the DNA of some companies that they are renowned and revered for their service excellence. Online retailer Zappos, Nordstrom department store and sports outfitter REI come to mind, as does Rackspace, which has gone so far as to brand its “results-obsessed customer service” as Fanatical Support. Yet,... read more

Case study: SmartShoot’s financial transformation

16th July 2018

https://www.accountancyage.com/2018/02/08/best-accounting-software-businesses-uk/When organizations think of financial transformation, it often involves adding some automation tools or hiring staff. Very rarely does it involve completely reforming the company while also reshaping the economics of an entire industry. Yet this is the story of... read more

The fintech budget 2018 | infographic

13th July 2018

Company: bobsguide
What is the tech budget for the world's fintech industry? Ever since finance and technology shook hands, entrepreneurs and innovators have spent the last two decades rapidly expanding the role of technology within finance and banking.  In recent years, that role has expanded no end, with collaboration between financial institutions and... read more

Bank of England: "We don’t think crypto assets are money, or a particularly good store of value"

12th July 2018

Company: bobsguide
At London Fintech Week, Cordelia Kafetz, head of the Bank of England’s Fintech Hub made clear the central bank’s position on cryptocurrencies and fintech innovation. “We’ve been doing a lot of thinking on crypto assets,” said Kafetz, “back in 2014, we published some bulletins saying that crypto assets... read more

La Cour on financial utility: “Banks have been missing a huge opportunity”

11th July 2018

In this fintalk, bobsguide speaks to Anders La Cour, CEO of Saxo Payments Banking Circle. La Cour and Banking Circle are pioneers in adopting the financial utility model in order to drive down costs and increase efficiency for market participants. Here, La Cour offers his opinion on how banks can reduce cost on cross-border payments as well... read more

How Nationwide is using fintech to tackle the first-time buyer housing crisis

10th July 2018

Company: bobsguide
Property and banking are intimately entwined, yet it is remarkable how little impact fintech has had on the property market - until now. With home ownership in England now at its lowest in 30 years and the average age of a first-time buyer now 32, it is no surprise that millennials have been dubbed ‘generation rent’; one third of... read more

Why the utility model is “a necessary evolutionary step” | podcast

5th July 2018

Company: bobsguide
With tectonic shifts in the global banking industry, digital SMEs are demanding greater services from regional banks. The intertwined and mutually beneficial set of circumstances that the BASIC countries find themselves in has seen an economic boom with technology and a large consumer market available to facilitate tremendous company growth. ... read more

Modernizing ACH for a real-time world | webinar

5th July 2018

NACHA and FIS sat down with bobsguide to discuss the rising need to modernise the  Automated Clearing House (ACH) network in a webinar hosted on June 28. “In 2017, ACH processed more than $46.8 trillion from 21 billion electronic financial transactions, double the GDP of the US,” said Amy Morris, director at... read more

Behind the plastic: navigating the credit card landscape

4th July 2018

Company: bobsguide
Visa’s recent systems outage prevented merchants from accepting credit card payments. End-users lamented the queues for petrol, groceries, and disruption caused by rejected Visa credit and debit cards. Sources reported that the Bank of England contacted Visa immediately. Large and small merchants alike were unable to accept payment, leading... read more