Key considerations for Medicaâs selection of Cincom Eloquence included its ease of integration into legacy infrastructures and ease of use in the development and creation of complex policies in high-volume production environments. Medica expects significant improvements in the speed of document development due to Eloquenceâs intuitive design interface, which gives business users a more active role in the design and creation of documents â reducing the overall dependency on the companyâs IT resources.
âOur IT department currently spends in excess of 3,000 hours each year developing and maintaining document templates,â said Brian Sorum, Director of Software Development, Medica. âWith Cincom Eloquence we anticipate ITâs involvement decreasing by 90% as the majority of these functions are more efficiently handled by business users.â
Before making their final selection, Medica asked Cincom to conduct a proof-of-concept to demonstrate Cincom Eloquenceâs ease of integration and ease of use. During this stage, Cincom Eloquence successfully proved how quickly and easily it can handle complex policy documents with more than 200 different components and more than 2,000 unique variables.
âI truly believe that Cincom earned Medicaâs business through their efforts during the proof-of-concept,â commented Brian Sorum, Director of Software Development, Medica. âIn addition to Cincom Eloquence being extremely easy to use, the efforts, product knowledge and technical skills of Cincomâs staff allowed them to rise to meet the challenge of streamlining our policy development quickly and effectively.â