Case Studies

AXA claims tracking made easy:Insurance portal built fast with low-code platform

22nd March 2018

Company: OutSystems
Concerned that brokers would move their business elsewhere, AXA, the #1 global insurance company, needed to build an innovative broker portal, fast. Using OutSystems low-code platform, AXA was able to build 'eServe' - a portal that provides immediate, 24/7 online access to customer claims data from any device - in just 3 months. The result? A... read more
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Benefit Trust: Improving Ops with FundCount's Integrated Accounting Software

22nd March 2018

Company: FundCount
FundCount enables Benefit Trust, an institutional trustee and custodian, to perform all core portfolio accounting functions and run financial reporting in a single system. From automating the calculation of interest on Guaranteed Insurance Contracts in multiple portfolios to automating the dividend process, FundCount has provided across-the-board... read more

Insurance and Asset Management Organization Increases Efficiency & Reduces Costs

16th March 2018

Due to the complexities and cost of managing an increasing number of anti-money laundering (AML) regulatory requirements, a multi-national insurance and asset management organization with 20 business units across seven countries sought to consolidate their compliance processes and systems. Corporate-wide standardization had become difficult because... read more

Investment Firm Improves CS by Enabling Synchronized CRM across the Enterprise

16th March 2018

One of the world’s leading commercial investment firms wanted to ensure that its sales teams worldwide had access to the most current and accurate customer data. This was not always possible given that the data was being captured in multiple databases by the sales groups, and those databases were not integrated with the firm’s multi-million... read more

Telecom Provider Gains Accurate View of Customers Across Business Lines

16th March 2018

A leading European telecom service provider wanted to generate better marketing analytics of their customers in order to identify additional revenue opportunities. They also wanted to improve the automation of their reporting process to best take advantage of this new information. Gaining an accurate view of their customers was a challenge, making... read more

Hospitality Company Enhances Guest Experience and Increases Brand Loyalty

16th March 2018

To offer its clientele a more streamlined and personalized experience, a leading Latin American hospitality company wanted to create a single repository of guest information for its more than 100 properties. However, each of the company’s brands was managing its guest data differently, using a variety of stand-alone systems. The sheer volume of... read more

Healthcare INS Provider Balances Data Privacy Rqmts. with Centralized Oversight

16th March 2018

A global healthcare insurance provider sought to put in place an AML compliance program that would support both their U.S. headquarters and their regional offices in 10+ countries worldwide. Strict data privacy laws in certain non-U.S. countries, especially in Asia, prevented them from developing a fully-centralized program that would ensure... read more

FinScan Delivers Confidence to F500 Insurance Firm's AML Compliance Program

16th March 2018

With the growing number and breadth of international anti-money laundering (AML) and counter-terrorist financing (CTF) regulations, a Fortune 500 diversified life insurance and financial services company sought to implement a proven compliance screening solution that would help ensure their compliance and reduce risk. read more
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TALKINGTECH - EDF ENERGY CASE STUDY

14th March 2018

Company: TALKINGTECH
TALKINGTECH helped EDF Energy to improve the early stage collections rate and increase the volumes of cash collected earlier in the process. read more
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TALKINGTECH - VODAFONE CASE STUDY

14th March 2018

Company: TALKINGTECH
TALKINGTECH helped Vodafone to reduce collections OPEX costs and reduce involuntary churn from new customers. read more